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Residents

FREQUENTLY ASKED QUESTIONS

Frequently Asked Questions

How do I schedule an appointment to view an apartment?

Tours are available Monday – Saturday 9:30 am – 5:30 pm by appointment. Please call or email our office to schedule an appointment at (619) 501-3100 or Management@SRMurban.com.

What should I bring to my appointment?

It is best to come prepared with a pre-filled application, photo ID, and a credit/debit card to submit application and holding deposit payment. 

I love the apartment. What's next?

Complete an application by clicking "Apply Now" on the apartment listing on our website. Have your completed application and method of payment ready, then get in touch with the property manager or call our office at (619) 501-3100 to pay the holding deposit of $200 and application fee of $35 per applicant.

What are the qualification requirements?

To qualify, we require that you pass a credit screening and prove cumulative income of at lease 2.5x the monthly rent. Income can be proven with two current consecutive bank statements, pay stubs, or your most recent tax document.

Is the deposit and application fee refundable?

The $35 application fees are not refundable. The $200 holding deposit is refundable within 24 hours after reserving the unit with the holding deposit.

FAQ Topics

  • Application Process
  • Move In Process
  • Move Out Process
  • Resident Inquiries/General FAQs

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