Move Out Process

FREQUENTLY ASKED QUESTIONS

Move Out Process

How do I put in a 30-Day Notice for move out?

We require a written 30-Day notice to vacate your apartment home, which you can email to us at Management@SRMurban.com. Please specify within the email what date you would like to move out. After receipt of your email, we will provide a Notice of Intent to Vacate form for you to complete.

Why is the portal not showing the prorated rent amount for the month I am moving out?

The online bill does not show a prorated amount of rent due for a resident who is preparing to move out. For the month you are moving out, you will continue to see the full month of rent due. Please only pay the prorated amount that has been documented on your Notice of Intent to Vacate form. This prorated rent is still due on the 1st of the month, and must be paid on time or a late fee will be assessed.

If you have auto-payment set up, this is also a good time to cancel it prior to the 1st of the following month to avoid being charged additional rent.

How do I get my deposit after I move out?

Contingent upon the condition of your unit following your move out, you will receive your itemized statement and refund within 21 days of your move out to the forwarding address you provide.